Shipping Method & cost
To: the United States
Modes of transportation: Air transportation(for small product); Sea transportation(for large product)
Estimated days for delivery: 7-10 working days(by air); 18-35 working days(by sea)
Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
No logistics service to P.O. boxes and Hawaii Island, Eagle river, Kapaa, Waianae, Kapolei, Waipahu, Kalaheo, and Haslet.
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
We are delighted to announce that now all orders can be shipped out within 24 hours (working day).
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time(24 hours) + the shipping time.
If you have any issues with your order, you can submit a ticket to our service Center for further assistance. Our dedicated CS team will get back to you within 24 hours.
Tracking Your Order
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.